Where To Draw the Line Between SharePoint Customisation and SharePoint Development

I just wanted to highlight a blog post that I found to be interesting.  It deals with a topic that I’ve struggled with as our company begins to sell SharePoint solutions to our clients.

http://wss.made4the.net/archive/2008/11/25/where-to-draw-the-line-between-sharepoint-customisation-and-sharepoint-development.aspx